Effective Date: 01/09/2024

Introduction

At Jay G Design, accessible from https://jaygdesign.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Jay G Design and how we use it. As a sole trader operating under the brand Jay G Design, I, Juan Giménez Sierra, am committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for the processing of your personal data is:

Juan Giménez Sierra
Operating as Jay G Design
Torpängsgatan 11, 741 32, Knivsta, Sweden
Email: support@jaygdesign.com
Phone: +46 70 777 1301

2. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Payment Information: Billing details and payment methods for processing orders.
• Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
• Communication Data: Information you provide when contacting us via email, social media, or other channels.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: Processing orders, payments, and delivering products and services you have requested.
• To Communicate with You: Responding to your inquiries, providing customer support, and sending updates about our services.
• To Improve Our Website: Analyzing how users interact with our website to improve functionality and user experience.
• To Comply with Legal Obligations: Maintaining records required by law or responding to legal requests.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill the contracts we have with you (e.g., processing your orders).
• Consent: Where you have given consent for specific purposes (e.g., subscribing to a newsletter).
• Legitimate Interests: For activities that are in our legitimate interest, such as improving our services or marketing to existing customers.
• Legal Obligation: To comply with legal requirements (e.g., tax records).

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Sharing

We may share your personal data with:

• Service Providers: Third parties who provide services on our behalf, such as payment processors and shipping companies.
• Legal Authorities: When required by law or to protect our legal rights.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are conducted in compliance with GDPR requirements, typically through the use of standard contractual clauses or other appropriate safeguards.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete data.
• Right to Erasure: Request the deletion of your personal data in certain circumstances.
• Right to Restrict Processing: Request a restriction on the processing of your data in specific situations.
• Right to Data Portability: Request the transfer of your data to another organization.
• Right to Object: Object to the processing of your data for direct marketing purposes.
• Right to Withdraw Consent: Withdraw your consent at any time if processing is based on your consent.

To exercise any of these rights, please contact us at support@jaygdesign.com.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. For more detailed information about our use of cookies, please refer to our Cookie Policy.

10. Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or damage.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Juan Giménez Sierra
Operating as Jay G Design
Torpängsgatan 11, 741 32, Knivsta, Sweden
Email: support@jaygdesign.com
Phone: +46 70 777 1301